Standard – “Integrated Support"

 

Multi-channel support for growing online businesses
As your business grows, so do your customer service demands. If you’re getting a lot of messages across email, chat, and social media and struggling to manage them, the Standard package gives you the boost and structure you need.

What's included:

Everything included in the Basic package, plus:

Social Media Responses (DMs)
We handle Instagram & Facebook messages, using ready-made templates. Your followers receive immediate, professional responses and you don't miss out on opportunities.

Light CRM Work
We update customer details and contact comments in CRM tools, so that no information is lost.

Returns Management (for e-commerce businesses)
We guide the customer through the return process, issue vouchers or shipping instructions and coordinate with your logistics team for smooth processing.

What problems does it solve:
“I need multi-channel support.”

“I don’t have a system to track customer communication.”

“I want better visibility and control over the service I provide.”

Ideal for:
Small to Mid-lever businesses or Start Ups

Influencers or coaches with an increased number of DMs

SaaS tools or digital services that need fast, human support

 

With the Standard package, your business offers organized, professional and prompt service, without the need for an in-house team.

Support that grows with you!