Basic - “Starting Service”

 

 

 

Do you have no time to reply to emails? Are you losing customers because you are slow to respond? With the Basic package, we take care of customer service for you - easily, directly and economically.

 

What it includes:

Email support

We take care of your inbox (e.g. support@eshop.com). We answer questions about everything, always with professionalism and consistency.

Live Chat (3 hours/day)

We are available via your site's chat for direct communication with customers. Choose morning or afternoon shift, depending on your needs.

 

1 Report / Week

You receive a simple file with:

Total number of requests

Any complaints or important observations

What problems we solve:

“I don't have time to respond to emails.”

“I'm slow to respond and lose customers.”

“I need support but I don't have a budget for an employee.”

Ideal for:

Small businesses or Start Ups

Digital course creators with frequent questions from customers or students

Coaches or solopreneurs who need basic administrative support

 

If you want to stop wasting time on emails and chats and provide excellent service - without the cost of a full-time hire - the Basic Plan is the perfect place to start.

Let's get started- Your customers will appreciate it!